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Corporate and Wholesale

Do you offer corporate gifting?

At Koko Black, we have a dedicated corporate sales team who can help you find the right corporate gift for your business!. Whether you’re looking for a gift for your clients or staff, a conference, event or guest speaker, Koko Black has a gift for ev

Does Koko Black sell wholesale?

Yes, we do! We have a wide range of products across a variety of price points to suit all business needs, and a fully dedicated wholesale team. To find out more information, please see our Wholesale Enquiries Contact Form. Before contacting our Whole

I'm too far away from a Koko Black store. Where can I find my local stockist?

You can find out if there are any stockists near you by getting in touch with our Customer Service Team. We have stockists in most states and are happy to help you find somewhere nearby that stocks Koko Black. You can also place an order on our websi

How long will my Wholesale order take to be delivered?

Depending on the size of your order and where you need it delivered, your order may take between 5 days and 2 weeks to reach you. Once your order has been processed and dispatched, you will receive an email update to advise of the delivery partner an

How do I pay for my order?

Depending on the size of your business and volume of orders, you may be invoiced for your order with payment terms as determined and advised by Koko Black's Finance team or your Koko Black Wholesale representative. Wholesale customers on pre-payment

Can I make changes to my Wholesale order once placed?

Once your order is submitted, no changes can be made online. If you require a change to your order once placed (and once you've received your confirmation email), please contact Koko Black Creative Centre on (03) 9958 7400 and select prompt 2 in orde

If an item is out of stock online, can I place a back order?

At this stage, we are unable to process back orders online. If an item is showing as unavailable or "out of stock", you may enter your email address to be notified once stock becomes available. You may then log back in and order as normal.

Can I split cartons for my order?

Koko Black Wholesale orders are for full carton sizes only with the number of items per carton clearly displayed throughout the ordering process.

What is the minimum order value I can place as a Wholesale customer?

The minimum value of Koko Black Wholesale orders is $300 ex. GST. If your order is below this threshold, you may place your order via www.kokoblack.com

How should I store Koko Black products?

At Koko Black, we believe great taste comes naturally, which is why our products contain no preservatives or artificial ingredients. They are best stored in a cool, dry place between 12°C and 19°C to ensure they're experienced at their best.

Contact us!

There are a number of ways that you can get in contact with Koko Black!. If you would like to call or visit a store, you can find the store information here. You can get in touch with our customer service team here. We will endeavour to get back to y