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Corporate and Wholesale

Do you offer corporate gifting?

We sure do! We have a dedicated corporate sales team who can help you find the right corporate gift for your business. Whether you’re looking for a gift for your clients or staff, a conference, event or guest speaker, Koko Black has a gift for every

Does Koko Black sell wholesale?

We sure do! We have a wide range of products across a variety of price points to suit all business needs, and a fully dedicated wholesale team. For more information please contact our wholesale team [email protected]

I'm too far away from a Koko Black store. Where can I find my local resellers?

You can find out if there are any resellers near you by getting in touch with Koko Black! We have resellers in most states and are happy to help you find somewhere nearby. You can also place an order on our website for delivery Australia-wide!

How long will my Wholesale order take to be delivered?

Depending on the size of your order and where you need it delivered, your order may take between 5 days and 2 weeks to reach you. Once your order has been processed and dispatched from our Coburg North warehouse, you will receive an email update to a

How do I pay for my order?

Depending on the size of your business and volume of orders, you may be invoiced for your order with payment terms as determined and advised by Koko Black's Finance team or your Koko Black Wholesale representative. Alternatively, some of our Wholesal

Can I make changes to my Wholesale order once placed?

Once your order is submitted, no changes can be made online. If you require a change to your order once placed (and once you've received your confirmation email), please contact Koko Black Creative Centre on (03) 9958 7400 and select prompt 2 in orde

If an item is out of stock online, can I place a back order?

At this stage, we are unable to process back orders online. If an item is showing as unavailable or "out of stock", you may enter your email address to be notified once stock becomes available. You may then log back in and order as normal.

Can I change the delivery address once my order is placed and confirmed?

Before completing checkout, you will be able to order deliveries to any of the set addresses your are assigned to. If your have already placed your order and received your order confirmation email - or if you need to add a new delivery location, you

Can I split cartons for my order?

Koko Black Wholesale orders are for full carton sizes only with the number of items per carton clearly displayed throughout the ordering process.

What is the minimum order value I can place as a Wholesale customer?

The minimum value of Koko Black Wholesale orders is $300 ex. GST. If your order is below this threshold, you may place your order via www.kokoblack.com

How should I store Koko Black products?

Koko Black products are proudly preservative free and contain no artificial ingredients which is one of the reasons they're so good. They are best stored in a cool, dry place between 12°C and 19°C to ensure they're experienced at their best.