We offer a Click & Collect service from selected Koko Black stores. VIC- Como Centre, Town Hall, Queen Victoria Market, Highpoint, Doncaster, Chadstone, The Glen, Royal Arcade. SA- Adelaide Arcade. NSW- Strand Arcade. WA- Claremont Quarter, Karrinyup
When you place an order on our website with Click & Collect as the delivery method, the order is sent to the store you selected. You will receive an order confirmation email with your order number on it, as well as a second email that confirms your o
Click & Collect will show up as a shipping method on the second page of check out if your shopping bag is eligible to be picked up in store!. If you have any online exclusive products in your bag, including personalised products and hampers, Click &
Stores are unable to amend, refund, or cancel Click & Collect orders. If you wish to make any changes, please contact our online customer service team who can help you prior to collecting your order.
Not all products are available for Click & Collect as there are a range of products that are online exclusives. This includes:. You can check if the product you want is available in your preferred store by selecting the Find In Store button on the pr
Your order will be ready for collection 24 hours after placing the order. Your pick up time and location will be on your order confirmation email. If you wish to collect your order earlier, please call the collection store to confirm it is ready for
You will need to bring valid ID and the order confirmation email you received that has your order number on it. You will also need to be able to confirm the name on the order to the store team. If you would like someone to collect your order on your